FAQ
Accepted Payment Methods:
- Credit/Debit Cards: We accept American Express, PayPal, Mastercard & Visa/credit/debit cards. Your card information will be securely processed, and your payment will be deducted once your order is confirmed.
What is your return policy?
- We offer a 30 Day Money Back on most Items. Check out our return policy Return Policy.
Payment Process
- Upon selecting your desired items and proceeding to checkout, you will be presented with the option to choose your preferred payment method.
- If you select a credit/debit card payment method, you'll be prompted to enter your card details securely.
Security and Privacy
- Your security is our top priority. We use industry-standard encryption and security protocols to protect your payment information. Your personal and financial data will never be shared with third parties.
Payment Confirmation
- After successfully completing your payment, you will receive an email confirmation with details of your order and payment. Please keep this confirmation for your records.
Wrong Address:
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Change Of Address:
If your item hasn't yet been shipped, you may change your delivery address by emailing customer support at help@doxie.us. Please note that we are not obligated to ensure changes to the delivery address after the item has been delivered.
CONTACT INFORMATION
Our contact information is posted below:
DOXIE
Email: help@doxie.us